Term and Conditions

1. User Responsibilities and Account Terms

1.1 Account Creation and Security

When you create an account with us, you agree to:

• Provide accurate and complete information
• Maintain the security of your password
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

1.2 Acceptable Use

You agree not to use our website to:

• Violate any laws or regulations
• Infringe on our intellectual property rights
• Upload malicious code or viruses
• Attempt to gain unauthorized access to our systems

2. Products and Services Description

2.1 Product Information

We take great care to ensure our product descriptions, images, and specifications are accurate. However, please note that:

• Colors may vary slightly due to monitor settings
• Product availability is subject to change
• We reserve the right to update product information

2.2 Product Categories

Our store offers a wide range of adventure-ready products including:

• Footwear: Booties, Casual Shoes, Cowgirl Boots, Hiking Boots
• Clothing: Dresses, Jeans, Coastal Cowgirl collection
• Accessories: Belts & Buckles, Handbags, Hats, Jewelry
• Special Collections: Festival Shop, Coastal Cowgirl

2.3 Age Restrictions

Certain products like Knives have age restrictions. By purchasing these items, you confirm you meet the legal age requirements in your jurisdiction.

3. Orders and Payment Terms

3.1 Order Process

When you place an order, you’re making an offer to purchase our products. We’ll send an order confirmation, but a contract is only formed when we ship your items.

3.2 Pricing and Payment

All prices are in US dollars and include applicable taxes unless stated otherwise. We accept:

• Visa
• MasterCard
• JCB
• PayPal

3.3 Shipping and Delivery

We’re committed to getting your adventure gear to you promptly:

• Order Processing: 1-2 business days (Monday-Friday)
• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

3.4 Order Changes and Cancellations

You may request order changes or cancellations within 2 hours of placing your order by contacting [email protected]. After this period, orders enter processing and cannot be modified.

4. Returns and Exchanges

4.1 Return Policy Overview

We want you to be completely satisfied with your purchase:

• Return Window: 15 days from delivery date
• Condition: Unworn, unwashed, original packaging with tags
• Refund Method: Original payment method
• Processing Time: 5-10 business days after we receive returns

4.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Footwear showing signs of wear
• Intimate apparel and dresses with removed tags
• Belts & Buckles that have been sized or altered
• Knives and worn jewelry
• Festival Shop and Coastal Cowgirl items with removed tags

4.3 Return Process

Follow these steps for returns:

1. Contact customer service for authorization
2. Pack items securely with all original tags
3. Include packing slip and return authorization number
4. Ship to our Returns Department at 4031 Fittro Street, Pine Bluff, US 71601

5. Intellectual Property

5.1 Our Content

All content on countryshirts-us.com, including text, graphics, logos, and images, is our property and protected by copyright laws.

5.2 Your Content

By submitting reviews, photos, or other content, you grant us permission to use it for marketing and promotional purposes.

5.3 Trademarks

“Country Clothing Store” and our logo are trademarks that may not be used without our written permission.

6. Limitation of Liability

6.1 Product Use

Our products are designed for adventure and casual use. We’re not liable for:

• Misuse of products beyond their intended purpose
• Normal wear and tear
• Modifications made to products

6.2 Website Use

We strive to keep our website available 24/7, but we’re not liable for:

• Temporary unavailability due to maintenance
• Technical issues beyond our control
• Third-party service interruptions

6.3 Maximum Liability

Our maximum liability to you for any claim shall not exceed the purchase price of the products in question.

7. Privacy and Data Protection

We respect your privacy and handle your personal information according to our Privacy Policy. We use your information to process orders and improve your shopping experience.

8. Governing Law and Dispute Resolution

These terms are governed by the laws of the United States. Any disputes will be resolved through friendly negotiation first, with litigation as a last resort in courts located in Pine Bluff, Arkansas.

9. Changes to Terms

We may update these terms periodically. Continued use of our website after changes constitutes acceptance of the new terms. We’ll notify you of significant changes via email or website notice.

10. Contact Information

We’re here to help with any questions or concerns:

• Email: [email protected]
• Address: 4031 Fittro Street, Pine Bluff, US 71601
• Response Time: 24-48 hours during business days
• Service Hours: Monday-Friday, 9:00 AM – 5:00 PM Central Time

11. Entire Agreement

These Terms and Conditions, along with our Shipping & Returns Policy and Privacy Policy, constitute the entire agreement between you and Country Clothing Store regarding your use of our website and services.